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Party Policies

 Outside Drinks Policy

Outside drinks are not allowed. In an effort to make Kiddie Park as safe as possible, we don’t allow outside drinks of any kind to be brought into Kiddie Park. This way we can be certain that no alcohol is in our park.

 

Party Deposit Refund and Rain-Out Policy

  • Parties cancelled prior to the 72-hour deadline will receive a refund of deposit.
  • Parties cancelled prior to the 48-hour deadline will receive a 75% refund of deposit.
  • Parties cancelled prior to the 24-hour deadline will receive a 50% refund of deposit.
  • Parties that are underway cannot be refunded. (If possible we will extend your party time for brief showers.)

To cancel or reschedule your party, please email: kiddieparkinfo@sazoo.org or call 830-773-3603. Please leave a voicemail/email with your name, the birthday child’s name, the date & time of the scheduled party, and detailed information on if you want to cancel or reschedule.

Meal Ordering Policy

Meal orders must be received a minimum of 2 days’ prior to your party. To place an order, you must select what you want to order when you book your party or when you receive your courtesy phone call a Kiddie Park host 2 days prior to your party. Meal orders must be cancelled 24 hours in advance for a full refund. Any meal order cancellations after 24 hours are nonrefundable and nontransferable.

To cancel or reschedule your meal order, please email: kiddieparkinfo@sazoo.org or call 830-773-3603. Please leave a voicemail/email with your name, the birthday child’s name, the date & time of the scheduled party, and detailed information on if you want to cancel or reschedule your meal order.

 

Groupon/Coupon Policy

Groupon vouchers and coupons of any kind are not able to be used in conjunction with party packages.